Come join our team of dedicated professionals whose mission it is to bring the voice of users to our client's product teams. You will be involved in shaping some very cool products by helping connect our product teams with the people who use them.

User Research Coordinator

Hybrid - Redmond, WA area

Ongoing Managed Service

$23.00/hour

The User Research Coordinator carries out qualitative and quantitative study protocol, interfacing with participants in physical or virtual lab spaces and moderating sessions. This role may also support the Participant Care team as needed.

Primary responsibility:

• Confidently demonstrates the ability to implement study session design to ensure optimal quality and efficiency of data collection.

• Demonstrates expertise of Research Operations tools and processes required to conduct designated research activity.

• Supports Participant Care team as needed by contacting potential participants, screening them and/or scheduling them. May also support Participant Care team in responding to participant inquiries to encourage attendance and minimize no-shows.

• Supports Research Operations team with administrative responsibilities related to research activity.

• Contributes to non-testing research activity tasks, such as, but not limited to:

• Miscellaneous research projects

• Miscellaneous business operations projects

• Data coding

• Confidentiality document processing

• Lab and facilities maintenance

• Tools and Tech development testing

• Gameplay

• Latency testing (video)

Qualifications:

• General knowledge of, and working experience with, human observational research, experimental design and questionnaire research

• Flexibility and a willingness to adapt. Must look for opportunities to adjust through applied feedback, must be able to shift focuses quickly

• Must possess outstanding customer service, excellent communication skills including phone, email and electronic media communication

• Must be extremely detail-oriented

• Must have excellent interpersonal skills. This person will be working in a team environment but must also be able to work independently.

• General knowledge and interest in popular computer and video games and game culture is required

• A BA/BS in Psychology (cognitive, experimental or social), HCI/HFE, or experience in Human Factors or User Research is preferred, but not required

• Must be located in the Redmond, WA area.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.